Plantgate: your system, wherever you are

Forget travels for assistance: remote access comes with the Plantgate.

Plantgate is a CLIMASET s.r.l. service for a fast and safe connection to pCOWeb webservers and boss supervisors, without the need of having a static IP.

Plantgate - Remote supervision for your system, anywhere in the world. Download the Plantgate APP from your device store!
Plantgate: remote supervision for your system, anywhere in the world.
Download the Plantgate APP from your device store!

What Plantgate offers

With the Plantgate your system becomes a website surfable with every browser or reachable with our handy APP: you can see the devices of your system remotely, anywhere in the world, like you were at your home or in your office. The Plantgate graphics is intuitive, easy to use and works well also as remote professional assistance.

Plantgate offers also the geolocation: if you manage one or more system around the world, you can see and reach them through an interactive map with zoom, share it map by generating an external URL and understand intuitively which system is offline or not reachable.

Connection modes

Connection between the system and Plantgate could be made in two different ways, with a classical connection or with and encrypted VPN connection.

In both ways user can reach devices remotely, directly on the Plantgate website or by using the APP for mobile devices.

Classical connection (no VPN)

This modality is made by interfacing the supervisors and pCOWebs to the Plantgate server, passing through the customer router (equipped with a firewall).

This connection modality needs some additional configurations, both on the customer router and on supervisors/pCOWebs, in order to function properly.

Picture of a classical connection to the Plantgate. A system with various devices (boss supervisors and pCOWebs), in addition to a router with firewall, connects to the Plantgate cloud. Users can then go to the Plantgate website for managing system's devices.
Example of Plantgate connection with firewall + router

VPN connection

A new available modality is the VPN connection, an encrypted tunnel between the devices of your system and the Plantgate cloud, that does not require any configuration on customer router.

With the VPN connection you can overcome security limitations imposed by system management: you just have to connect your boss supervisor, or your pCOWeb with RUT100, to a cabled internet connection and they will interface with Plantgate servers.

Furthermore, with the boss micro 4G and a simple commercial SIM (not provided), you can bring togheter the VPN connection potentials with the flexibility of the mobile network, without the need of having a cabled internet connection.

On the gallery below there are some setup examples:

Security

Plantgate offers you better security, because:

  • it tells you if you system is reachable (alive signal management),
  • sends to you and to the other users of the systems alarm and/or report e-mails coming from that system,
  • it allows you to update the software of the pCOWeb and boss that you manage,
  • uses the HTTPS protocol and, thanks to the VPN connection, allows for bringing the remote assistance even where the cabled network connection is not available or is limited. 

Pyramidal structure

The Plantgate service has a pyramidal structure, there are multiple profiles different permissions:

  1. Reseller/OEM: custumer of CLIMASET s.r.l.,
  2. Installer: customer of the reseller/OEM,
  3. End user: owner of the system.

With the Plantgate there is also the possibility to have a personalized URL and logo for each user (reseller/OEM, Installer, end user).

Applications

Here are some applications examples with Plantgate remote connectivity:

Residential systems

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Carel humidifiers

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Oenology systems

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Cooling/heating systems

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HVACR assistance centers

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